What You Need to Know

Reservations:

  • Credit cards are required to book a trip or class.
  • A 50% deposit will be charged to confirm booking and the final 50% will be charged after the trip or class.
  • Please notify us if you have a gift certificate at time of booking as form of payment.

Trip Cancellations: 

  • Cancellations made 15 or more days in advance of the trip will be refunded minus $20.00 booking fee.
  • Cancellations made with 14 days or less in advance will be charged the deposit fee. We will attempt to honor requests to reschedule these trips, subject to a $20 rebooking fee.
  • Cancellations made 7 days or less in advance will be charged the full trip price. We will attempt to honor requests to reschedule these trips, subject to a $50 rebooking fee.
  • Cancellations on the day of the trip, or no  shows, will be charged the full price of the trip. In some circumstances we will attempt to honor requests to reschedule these cancelled trips. These requests are subject to $150 rebooking fee as we must compensate the guide for his/her time and the lunches they had purchased for you.

Class Cancellations:

  • Cancellations made 7 or more days in advance of class will receive a full refund.
  • Cancellations made 6 Days or less in advance of the class will lose deposit. We will attempt to honor requests to reschedule to another class, subject to a $50 rebooking fee.
  • No-shows for class, with no communication made to Blue Quill or instructor, will be charged the full amount of the class, with no credit for requests to rebook.