We are looking to add a full time individual to our all-star shop staff team. This will be a full-time 40 hour/week position working alongside other passionate fly fishing team members, assisting and sharing their passion with our clients. This position will be based in our historic fly shop located in beautiful Evergreen Colorado.
Job Description
We are seeking a highly motivated individual to join our company as an Order Fulfillment Specialist. As part of our fulfillment team, your primary responsibility will be to receive and fulfill orders in an efficient manner. You will also assist our fly shop staff, as needed, supporting in-shop customers during peak periods.
This position will primarily focus on our expanding on-line/ecommerce order management and fulfillment activities. The successful candidate will work well in a team environment while providing an excellent customer service experience to customers. Expectations include the timely and accurate fulfillment of online orders and assisting customers. Depending on the candidate, there will be an opportunity to expand the position to include ecommerce marketing and promotions.
Our ideal candidate will have a passion for fly fishing and a deep knowledge of fly fishing gear and supplies. Strong customer service skills and attention to detail required. Prior order fulfillment experience a plus.
Order Fulfillment Specialist Duties and Responsibilities
Receive and fulfill orders in a timely, efficient manner
Track all orders via delivery software
Note inventory levels and alert supervisors to potential issues
Answer phone calls, process returns, and provide online customer service
Provide backup support to our shop staff as needed.
Order Fulfillment Specialist Requirements and Qualifications
A high school diploma or GED certificate
Prior experience with fulfillment software preferred
The physical ability to stand, crouch, and lift objects throughout a standard workday
Strong interpersonal and communication skills
Computer proficiency
Attention to detail
Compensation commensurate with experience.
Primary Duties
- Fulfilling and processing on-line orders
- Assist in back-office on-line store management
- Greeting and Assisting Customers
- Answering Phone Calls
- Merchandising and Cleaning Shop
- Providing local fly fishing knowledge
Experience
Preferably one or more years of retail experience or similar customer service oriented job. Basic knowledge of fly fishing is required and preferably someone who is self sufficient on the river that can speak knowledgeably to customers about flies, rigging and techniques on the river. Prior experience in ecommerce a plus. Experience in ecommerce marketing also a plus and can lead to additional opportunities.
How to Apply
You can apply in person by bringing a resume to the Blue Quill Angler – 1532 Bergen Parkway – Evergreen, CO 80439 or by completing the form below and attaching your resume.
